Returns & Exchanges
At The Mill, we want you to be completely satisfied with your purchase, which is why we offer a hassle-free 30-day return window for all unused items in their original packaging. Whether you need a different size or a full refund, our team is dedicated to making the process as smooth as possible.
Initiate Your Request
Log into your account portal and select the order containing the items you wish to return to receive a unique Return Authorization Number.
Prepare the Package
Securely pack the items in their original boxes, ensuring all tags and protective materials are intact to prevent damage during transit.
Ship the Item
Affix the prepaid shipping label provided in your email to the outside of the box and drop it off at any authorized courier location.
Receive Your Refund
Once our warehouse inspects the returned goods, we will process your refund or exchange within 5 to 7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing