Frequently Asked Questions
Everything you need to know about shopping at The Mill.
What is the standard shipping timeframe?
We typically process orders within 1-2 business days. Standard shipping usually takes between 3 to 7 business days depending on your location.
How can I track my order?
Once your order has shipped, you will receive an email notification containing a tracking number and a link to the carrier's website to monitor your delivery.
What is your return policy?
We offer a 30-day return policy for most items. Products must be in their original packaging and unused condition to qualify for a full refund.
Which payment methods do you accept?
The Mill accepts all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay for a secure and seamless checkout experience.
Do you offer international shipping?
Currently, we ship to all 50 U.S. states and select international destinations. Shipping rates and delivery times for international orders are calculated at checkout.
How can I contact customer support?
Our team is here to help! You can reach us via our contact form on the website or by emailing [email protected], and we will respond within 24 hours.